What is the cancellation policy?

Flexible, Low-Risk Cancellation Policy

If a booking is canceled:

• More than 15 days prior to pick up: Full refund of deposit
• Between 3-14 days before pickup: $250 deposit stays on file for a future trip
• Within 2 days of pickup: 100% of the total trip value is charged in full

If payments were made using AFFIRM, the refund amount will be dependent on the payment agreement entered into with AFFIRM, however, no refunds are issued for cancellation within 2 days of the pickup date.

• This policy does not apply to previously canceled trips OR rebooked trips.
• All changes and modifications are subject to availability
• No change fees: you can modify dates, locations, and vehicle model up to 3 days before pickup, subject to availability
• Higher or lower rates may apply if new dates are selected & available
• We recommend making changes to travel dates/locations/models as far in advance as possible to ensure availability.
• Trips can not be shortened within 2 days of pickup
• The deposit on file expires after 12 months of cancellation
• Should you have additional questions about this policy please contact reservations@escapecampervans.com or 1-877-270-8267 (option 1) to speak with our reservations team about your booking.