What are your office hours and when can we pick up and drop off our campervan?

Office hours

Open 7 days/week.

8.30 am – 4.30 pm

Closed Christmas Eve, Christmas Day, Memorial Day, Labor Day, New Year’s Day, Thanksgiving, and Independence Day.

Pick up

You can collect your campervan between 1 pm and 4 pm. If you cannot arrive at our depot location by 4 pm (the pick-up process takes approximately 30 mins), you will need to reserve a pick-up for the following day. Please allow enough time to clear customs, collect your luggage, arrange transportation to our depots, etc. in order to pick up your van by 4 pm. We do not offer after-hours pick-ups or drop-offs. If you would like an early pick up of your campervan, you must purchase the night before in order to have a van returned, cleaned and ready for you for early the next morning (we can accommodate as early as 8:45 pick up if a night is added.) Please call reservations for more details. 

Drop off

You can drop off your campervan between 8:30 am and 10 am.

Like a hotel, we charge by the night and not the drop off day. Vehicles must be returned by 10:00 a.m. on the agreed drop-off date. A full-day rental charge will be applied once the vehicle is more than 1 hour late. By contacting the reservations department, you can request a drop off as late as 4 pm. This will incur an extra day charge.