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Frequently Asked Questions:

How far in advance should I book my campervan?

Escape is typically one of the first companies to fill up. Even in the low season, our vehicles are in high demand. It is advisable to book your van prior to booking airline tickets. For the high season months (March 15 – Oct 15), it is advisable to book a few months ahead and in the low season at least a couple of weeks. If you are not that organized, contact us anyway as things can always change at the last minute and you could get lucky!

Because of our flexible cancellation policy, it is advisable to book as early as possible to ensure availability and lock in the lowest rates.

How much does it cost to rent a campervan?

Our daily rates fluctuate according to a variety of factors, including van model, demand, time of year, depot location, and length of trip. You can get a quick quote on our website or contact our reservations team.

How do I secure a campervan booking with Escape?

You may use our website or call our reservations department at 877-270-8267 opt 1 (US) or +1 (310) 672-9909 opt 1 (international) to get a quote or a booking request. There is a link inside the quote that says “Click here to turn your quote into a booking request.” The link is valid for 5 days. Once you submit your booking request, our reservations team will get back to you within 24 hours as to whether or not it has been approved. Your booking is not confirmed until our reservations team has approved it. Do not book any flights or campgrounds until your request has been confirmed.

Once it has been approved, Escape will charge a $200 USD deposit to reserve your campervan. The balance is not payable until you collect your campervan (many companies require full payment 4 weeks prior to travel). Read our full Rental Requirements for more information on booking a campervan. 

What is the minimum number of days that I need to rent an Escape campervan?

The minimum rental requirement will range from 3 to 14 days, depending if you are doing a round trip or one-way and from what depot location(s). Get a quote to learn more.

What are your office hours and when can we pick up and drop off our campervan?

Office hours

Open 7 days/week.

8.30am – 4.30pm

Closed Christmas, Memorial Day, Labor Day, New Year’s Day, Thanksgiving, and Independence Day.

Pick up

You can collect your campervan between 1 pm and 4 pm. If you cannot arrive at our depot location by 4 pm (pick up process takes approximately 30 mins), you will need to reserve a pick up for the following day. Please allow enough time to clear customs, collect your luggage, arrange transportation to our depots, etc. in order to pick up your van by 4 pm. We do not offer after-hours pick ups or drop offs.

Phoenix and Miami pick up times must be arranged 48 hours prior to campervan collection.

Drop off

You can drop off your campervan between 8:30 am and 10 am.

Like a hotel, we charge by the night and not the drop off day. Vehicles must be returned by 10:00 a.m. on the agreed drop-off date. A full-day rental charge will be applied once the vehicle is more than 1 hour late. By contacting the reservations department, you can request a drop off as late as 4 pm. This will incur an extra day charge.

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